* SUPPORT
How can we help?
Tell us what you're running into and we'll get back to you by email. Most questions are already answered in the docs and below.
Read the docs
Follow setup guides for installing the embed script, publishing campaigns, and collecting leads.
Open docsBrowse templates
Start with a proven popup, sticky bar, spin wheel, or lead-capture campaign.
See templatesTypical reply time
We usually reply within 1–2 business days. Include your project, campaign, or website URL and we'll get you sorted faster.
How do I publish my first campaign?
Create a campaign, choose its design and targeting rules, then publish it. Install your project’s OneOptin script once on the website where the campaign should appear.
Why is my popup or sticky bar not appearing?
Confirm that the project embed script is installed on the page, the campaign is published, and its device, URL, schedule, and audience rules match your current visit.
Where can I see captured leads?
Open Submissions in your dashboard. You can review captured details there and connect supported integrations for your workflow.